The good news is that Microsoft/ Danger have restored sidekick users’ lost data, but the bad news is that they did it in terribly poor form. Rather than apologize to users and T-Mobile for the hassle and take responsibility for their actions, Microsoft’s press release passes the buck to Danger, Inc.
The only problem is that Microsoft bought Danger and is therefore trying to shift blame to one of its own divisions. That just adds insult to injury for users and their business partner, T-Mobile, who has been taking the brunt of angry customers.
This sort of internal fumbling about is the reason that Windows Mobile 7 is a year late and Android is eating Microsoft’s mobile lunch. At least they finally got desktop Windows (mostly) fixed in 7.
The move also adds insult to injury for Danger after Microsoft bought the company and all but killed the popular Sidekick line of phones. Way to keep it classy, Mr. Ballmer.
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I'm Dave and I like to share news about gadgets, gear, careers and design for a mobile world.
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